Senior UX Writer

C

Coin Factory

Worldwide
Full-TimeWorldwide

Job Description

We are a blockchain-powered platform where players compete in digital and physical games, submit PvP results, join tournaments, form teams, and rank up on public leaderboards - earning MGC tokens along the way.

As we scale globally and launch our mobile apps, clear, human-centered UX writing becomes mission-critical. Whether explaining match result logic, onboarding users to Web3 wallets, or guiding tournament creation - our product content must build trust, clarity, and motivation.

Role Overview

We’re looking for a Senior UX Writer who can craft copy that guides, empowers, and inspires users across web and mobile. You’ll own the voice of the product and work across key product verticals - including onboarding, PvP flows, tournament creation, staking, rewards, and team dynamics.

You’ll collaborate with product designers, PMs, and engineers to ship copy that’s clear, concise, consistent, and emotionally resonant - especially for new Web3 users unfamiliar with tokens, wallets, or smart contracts.

Key Responsibilities

Product Copywriting & UX Content

  • Write clear, conversational, and actionable product copy across mobile and web interfaces.
  • Own copy for both digital and physical game journeys.

User Research & Voice of the Player

  • Conduct or support user testing for content clarity and tone.
  • Craft copy variations for different personas: casual players, pro gamers, organizers, or crypto newcomers.
  • Help define and evolve our product voice and tone, adapting it across features and contexts.

Content Systems & Collaboration

  • Create and maintain our UX writing guidelines, glossary, and tone framework.
  • Collaborate closely with product designers and PMs to align copy with design intent and user goals.
  • Work with legal, support, and token teams to ensure content is compliant and understandable.

AI-Powered Content Ops

  • Use AI tools (e.g., ChatGPT, Notion AI, GrammarlyGO, Writer.com) to brainstorm, test, localize, and iterate on product copy.
  • Accelerate content testing, prototyping, and batch writing with prompt engineering skills.

Required Skills & Qualifications

  • 5+ years of experience in UX writing, content design, or product copywriting, with 2+ years in a senior role.
  • Native-level or fluent English writing skills - grammar, nuance, clarity, and emotional tone are second nature.
  • Experience writing UX content for mobile-first platforms or consumer-facing apps.
  • Ability to simplify complex topics (e.g., Web3 concepts) for first-time users.
  • Skilled in using design tools (e.g., Figma, Notion) to review and place content in context.
  • Strong cross-functional communication and stakeholder collaboration.
  • Ownership mindset and ability to work independently in fast-paced teams.

Bonus Skills

  • Experience in blockchain/Web3, token-based products, or crypto wallets.
  • Passion for gaming or esports, especially as a player or platform user.
  • Familiarity with A/B testing, data-informed content decisions, or UX research.
  • Exposure to localization, content design systems, or multi-language platforms.
  • Understanding of behavioral design, motivation, and gamification.

AI & Prompt Engineering

  • Proven experience using AI tools and prompt engineering to improve writing workflows - including content ideation, consistency checks, and speed.
  • Ability to use AI not as a copy-paster, but as a content design co-pilot, accelerating delivery while maintaining a strong human voice.